ICGBet Terms & Conditions – Platform Usage Terms for Malaysia

To register and use the ICGBet platform, you must meet all of the following eligibility requirements without exception. ICGBet reserves the right to verify your eligibility at any point during the lifetime of your account.

• Must be at least 18 years old at the time of registration – this is a legal requirement that cannot be waived. ICGBet may request a copy of your identity card, passport, or other age verification documents at any time.
• Register as an individual — corporate accounts or accounts registered in the name of a business entity are not permitted.
• Hold only one active account at ICGBet — multiple accounts by the same individual is a serious violation. This includes accounts registered under different names, different devices, or different IP addresses by the same person.
• Not be on ICGBet's self-exclusion list or enrolled in any recognized gambling exclusion programme.
• Provide accurate, truthful, and complete information during registration. False information is grounds for immediate account closure.
• Register for personal entertainment purposes only – not on behalf of third parties, unauthorised professional syndicates, or for any fraudulent purpose.

ICGBet reserves the right to decline registration or close an existing account if an applicant or member is found not to meet any of the above requirements. ICGBet's decision in such matters is final.

ICGBet supports the most popular Malaysian payment methods for deposits. All deposits are processed in real time or near real time — no lengthy waiting periods. All deposited funds are denominated in Malaysian Ringgit (RM) only.

Payment methods currently accepted by ICGBet:

• Touch 'n Go eWallet – deposits processed in under 30 seconds
• GrabPay – deposits processed in under 30 seconds
• Boost – deposits processed in under 30 seconds
• ShopeePay – deposits processed in under 30 seconds
• DuitNow (direct transfer from your bank account) — in under 60 seconds
• FPX via Maybank2u – in under 60 seconds
• FPX via CIMB Clicks – in under 60 seconds

ICGBet sets minimum deposit RM 20 per transaction. There is no standard maximum deposit limit, though specific limits may be applied for compliance or account review purposes. ICGBet does not charge any processing fees on deposits — the full amount you send will be credited to your account balance.

All deposits must be made from an account registered in your own name. ICGBet does not accept third-party deposits. Deposits identified as coming from a third-party source will be returned and the account in question may be suspended pending investigation.

Your winnings may be withdrawn at any time, subject to the conditions stated here. ICGBet is committed to processing withdrawals promptly and transparently – there will be no arbitrary decisions to delay or deny legitimate withdrawal requests.

ICGBet's withdrawal terms and limits are as follows:

• Minimum withdrawal: RM 50 per transaction
• Maximum daily withdrawal: Dependent on VIP tier (Standard: RM 10,000 / Gold: RM 30,000 / Platinum: RM 80,000 / Royal Elite: no daily limit)
• Processing time: Standard – up to 24 hours; Gold – up to 6 hours; Platinum – up to 2 hours; Royal Elite – up to 5 minutes
• All withdrawals are processed to a Malaysian bank account or e-wallet registered solely in your name
• Your first withdrawal may require identity verification (KYC) — please have a copy of your MyKad or relevant document ready

ICGBet reserves the right to suspend or decline a withdrawal if there is suspicious activity, if bonus requirements have not been met, or if identity verification is incomplete. In all such cases, ICGBet will notify you of the reason for the hold and the steps required to resolve it.

For players with active bonuses, any bonus balance that has not yet met the rollover requirements cannot be withdrawn until the wagering conditions are fulfilled. The original deposit balance may be withdrawn at any time without rollover conditions, unless the player has already accepted and used the relevant bonus for gameplay.

ICGBet offers a range of bonuses and promotions from time to time for both new and existing members. Each bonus offer has its own specific terms and limits, which are clearly stated in the relevant promotion's terms. The general conditions that apply to all ICGBet bonuses are as follows:

• Bonuses may only be claimed by members who meet the eligibility criteria specified for each promotion
• Each promotion may only be claimed once unless otherwise stated
• Bonuses are non-transferable between accounts
• Rollover (wagering) requirements: The total bonus amount received must be wagered at the specified multiplier (typically between 5× and 20×) before any withdrawal is permitted. The rollover multiplier is clearly stated in each offer
• Wagering using received bonuses must be completed within the stipulated timeframe (typically 7 to 30 days depending on the promotion)
• ICGBet reserves the right to void any bonus offer if a player is found to be abusing the promotions system, including through the use of multiple accounts or wagering strategies designed to exploit bonuses
• If ICGBet detects bonus abuse, all winnings generated through such abuse may be voided

ICGBet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses already received that are currently in the process of fulfilling rollover requirements.

All games offered by ICGBet – including Live Casino (baccarat, blackjack, roulette, Dragon Tiger), Sports Betting (badminton, Malaysian Super League and EPL football, e-sports), lottery (4D, Toto, 5D, 6D) and video slots – are subject to the following rules:

• The outcome of all games is final once recorded by ICGBet's system. No appeals may be made against valid game results unless there is verifiable evidence of a technical error
• Technical errors on the ICGBet platform (server outages, display errors) do not validate any bets or winnings. ICGBet reserves the right to void bets placed during a confirmed technical disruption
• Confirmed bets cannot be cancelled by the player unless an express cancellation option is available within a specific game, as permitted under that game's rules
• For ICGBet Sports Betting, if an event is cancelled, postponed by more than 24 hours, or not concluded within the stipulated timeframe, all related bets will be voided unless otherwise stated in the rules for that sport
• Odds for ICGBet Sports Betting are live and may change until a bet is confirmed. ICGBet reserves the right to reject bets placed at odds that clearly result from a technical error (odds that deviate significantly from market value)
• Players are prohibited from using any automation software, bots, or unauthorized methods to manipulate games or ICGBet's systems
• Any attempt to impersonate, hack, or interfere with ICGBet's systems will be reported to the relevant authorities

ICGBet uses Random Number Generator (RNG) technology certified by an independent body for all digital games. For live casino games, outcomes are determined by real human dealers in a closely monitored studio with multiple cameras.

Your account security is a shared responsibility between you as a player and ICGBet as the platform operator. ICGBet continually invests in infrastructure security to protect your data and funds, but you also have a personal responsibility to keep your account secure.

• You are solely responsible for maintaining the confidentiality of your ICGBet account password and login credentials
• Never share your login credentials with anyone — ICGBet will never ask for your password via email, SMS, or live chat
• Enable two-factor authentication (2FA) in your account settings for an added layer of security
• Report any suspicious activity or unauthorized access to support@icgbet.best immediately
• ICGBet is not liable for losses resulting from a player's own negligence in safeguarding their account credentials
• All personal data you provide to ICGBet is protected under ICGBet's Privacy Policy and will not be shared with third parties without your consent, except as required by Malaysian law
• ICGBet uses 256-bit SSL encryption for all communications between your device and our servers

For detailed information on how ICGBet handles your personal data, please refer to ICGBet Privacy Policy which forms part of the overall agreement between you and us.

ICGBet believes that gambling should be an enjoyable form of entertainment — not a source of financial stress or personal hardship. We take this responsibility seriously and provide a range of tools and resources to help players stay in control.

Responsible gambling tools available in your ICGBet account:

• Daily/Weekly/Monthly Deposit Limit: Set a maximum deposit limit for your chosen period. Limits can be reduced immediately, but increases are subject to a 7-day waiting period
• Loss Limit: Set the maximum amount you can lose within a daily, weekly, or monthly period
• Session Time Limit: Set a limit on how long you can play in a single day
• Voluntary Play Break: Take a break from the platform for 24 hours, 7 days, 30 days, or a custom period – your account will be temporarily suspended
• Full Self-Exclusion: If you feel that gambling is becoming a problem, you may apply for a full self-exclusion for a period of 6 months, 1 year, or permanently

ICGBet also encourages players who feel that they or a loved one may have a gambling problem to contact the National Anti-Drug Agency (AADK) helpline or relevant counselling services in Malaysia. To activate self-control tools, go to the Account Settings > Responsible Gaming within the ICGBet platform.

An ICGBet account may be closed either at the player's request or by ICGBet itself. Each scenario follows a different procedure as outlined below.

Account closure at the player's request:

• Contact support@icgbet.best or live chat to request account closure
• All eligible balances (not subject to any unfulfilled rollover requirements) will be returned to you within 7 business days
• Account closure is permanent – a closed account cannot be reopened. You may register a new account if you wish to play again in the future

Account closure by ICGBet:

ICGBet reserves the right to close or suspend an account immediately, with or without prior notice, if:

• Player is in breach of any part of these Terms & Conditions
• Player registers or uses an account for fraudulent activity, money laundering, or other unlawful purposes
• Player holds multiple accounts
• Information provided during registration is found to be false or misleading
• Account linked to activity that violates gaming operator regulations or applicable laws

In cases of closure due to serious violations, ICGBet reserves the right to forfeit the account balance as compensation. For closures arising from other reasons, any eligible balance will be returned to the player.

ICGBet provides its platform "as is" and strives to ensure continuous service availability. However, there are certain liability limitations that all players should be aware of:

• ICGBet is not liable for any financial losses incurred as a result of your betting decisions – this is a risk you fully accept when using the platform
• ICGBet is not liable for service disruptions caused by factors beyond our control, such as internet outages, natural disasters, third-party provider failures, or regulatory decisions
• In the event of a technical disruption caused by ICGBet that affects a valid bet, ICGBet will endeavour to fairly resolve the affected transaction based on available records
• ICGBet's maximum total liability to any player under any circumstance shall not exceed the player's net deposit amount in the 30 days preceding the incident giving rise to the claim
• ICGBet makes no guarantees regarding game outcomes or winnings – gambling carries inherent risk and players may lose some or all of their deposited funds

ICGBet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon being posted on the ICGBet website or when you receive notification of them — whichever comes first.

• For material or significant changes, ICGBet will notify members via their registered email or in-app notification at least 7 days before the changes take effect
• Continued use of the ICGBet platform after changes take effect will be considered acceptance of those changes
• If you disagree with any changes made, you have the right to close your account and withdraw your eligible balance before the changes come into effect
• The most current version of the Terms & Conditions is always available on this page and is clearly dated at the top of the document

Effective date of the current Terms & Conditions: 1 January 2026. This version supersedes all previous versions.

For any enquiries or clarifications regarding ICGBet's Terms & Conditions, please contact our support team at support@icgbet.best or via live chat within the platform. We will respond in Bahasa Melayu within 4 hours.